Reward Points

How do I use my reward points?
Basically you can use some of all of your points to redeem free items. Products will have various points values you can add multiple items or save points to...
Wed, 5 Jan, 2022 at 11:30 AM
Rewards Program - What is this?
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases.  You can use them to redeem free...
Wed, 5 Jan, 2022 at 11:32 AM
Who can join?
Anyone with an account is automatically enrolled. Participation in the Program is only open to customers that have access to our online stores Happyskin...
Thu, 6 Jun, 2019 at 2:53 PM
How do I earn points?
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn P...
Thu, 6 Jun, 2019 at 2:53 PM
How do I view my point balance?
Once you have logged in your point balance is on every page in the top bar.
Thu, 6 Jun, 2019 at 2:54 PM
How do I redeem my points?
Select the tab called Redeem Points. Here you’ll see all the rewards we offer and which ones you have enough points for, you can redeem them for a product o...
Wed, 5 Jan, 2022 at 11:32 AM
What do the 'approved', 'pending' and 'cancelled' statuses mean?
Approved: These points can be redeemed on rewards immediately Pending: These points are need to be verified before you can redeem them. This typically app...
Tue, 28 May, 2019 at 3:31 PM
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your balance.
Thu, 6 Jun, 2019 at 2:55 PM
Why did my account balance go down?
This can happen if you, or someone you referred, cancelled or returned a purchase.
Thu, 6 Jun, 2019 at 2:49 PM
I completed a purchase but didn't earn points!
It can sometimes take a few minutes for us to process your activity and for your points to display as pending.
Tue, 25 Jun, 2019 at 12:51 PM